Start Tv guide not updating

Tv guide not updating

Many demographics will have 14 days on all channels, however not all demographics are guaranteed to have the full 14 days.

If the programmes in the backwards You View guide say 'No Information' then this could be a result of an Internet issue. After each step, you should check your You View service to see if the issue has been resolved before proceeding to the next step: If you are experiencing buffering while watching On Demand programmes, this could be sign of a slow broadband connection or an Internet issue. After each step, you should check the On Demand service to see if the issue has been resolved before proceeding to the next step.

If you are trying to use the Touchpad remote for the first time and it is not working, it could be because the remote has not been paired to the TV.

For instructions on how to pair your Touchpad remote please see our Support article: How do I pair my Touchpad remote to Sony's Android TV? Make sure the Ethernet cables are connected firmly to the adapters, your router and your You View box and all 3 lights on both adapters are on.

If you are receiving no information on a channel please contact our support team and they can further assist you to troubleshoot the problem.

Setup The You View setup on my Sony TV won’t accept my postcode Programme Guide The You View guide on my Sony TV isn’t working properly I’ve lost channels in the You View guide on my Sony TV Why do I see 'No Information' in the backwards You View guide on my Sony TV?

The info bar is also not available and just shows 'loading...' Same problem on silver box and both minis.

When connected to the internet, the DVR (CM-7500) will list up to 14 days of guide data for channels associated with the Zip code that you entered in the set-up wizard.

Channels that are not associated with this zip code according to Rovi(data provider) will only display the guide data sent over the air by the broadcaster.