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Offline messages were implemented in a beta of version 5 but removed after a few weeks without notification.

On 11 November 2014, Microsoft announced that in 2015, Lync would be replaced by Skype for Business.

Skype additionally provides instant messaging services. Users may transmit both text and video messages, and may exchange digital documents such as images, text, and video. At the end of 2010, there were over 660 million worldwide users, with over 300 million estimated active each month as of August 2015.

First released in August 2003, Skype was created by the Swede Niklas Zennström and the Dane Janus Friis, in cooperation with Ahti Heinla, Priit Kasesalu, and Jaan Tallinn, Estonians who developed the backend that was also used in the music-sharing application Kazaa.

The following year, it became the default messaging app for Windows 8.1, replacing the Windows 8 Messaging app at the time, and became pre-installed software on every device that came with or upgraded to 8.1.

When the company introduced Office 2013 on 27 February 2013, it was announced that 60 Skype world minutes per month would be included in Office 365 consumer plans (Home and Personal, and University).

On September 2017, Microsoft closed the Stockholm office, firing 120 people, to reduce geographical footprint and co-locate teams to enable better collaboration, improved engineering efficiencies and increase the pace of innovation and quality.

Skype allows these registered users to communicate through both instant messaging and voice chat.

A Skype user can have local numbers in any of these countries, with calls to the number charged at the same rate as calls to fixed lines in the country.